Accessibility Statement
Last updated: September 2026
Ebookifi wants everyone to be able to use our website, including people who use screen readers, keyboard navigation, screen magnification, or voice input. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, the internationally recognised standard for web accessibility.
What we do
- Clear page structure — each page has one main heading and a logical order of subheadings, so screen reader users can move through it easily.
- Text alternatives — we add descriptive alternative text to meaningful images, and we review older images as we update pages.
- Descriptive links — link text says where the link goes, rather than “click here”.
- Keyboard access — menus, links, buttons, and forms are designed to be usable with a keyboard.
- Resizable text — you can zoom the page in your browser without losing content.
- No flashing content and no time limits — nothing on our pages flashes, and nothing requires you to act within a time limit.
- Labelled forms — our order, quote, and contact forms have visible labels and mark which fields are required.
We review pages for accessibility when we publish or update them.
Known limitations
- Older content: some older pages and images may not yet meet every guideline, such as missing image descriptions. We are working through them.
- Downloadable PDFs: our free PDF guides may not be fully tagged for screen readers. Email us and we’ll send the same content as a Word document or plain text.
- Third-party services: checkout payment screens are provided by our payment providers, and their accessibility is outside our direct control.
Need something in a different format?
If you can’t access any part of our site, email us and we’ll provide the information another way — for example, by email or as a Word document — and we can take your order or quote request by email.
Report an accessibility problem
Email support@ebookifi.com with the subject line Accessibility issue. Please tell us:
- the page you were on;
- what you were trying to do;
- the browser and any assistive technology you were using.
We reply within one business day and fix confirmed issues as quickly as we can.
