Upload Files
Upload Your Manuscript — Secure File Submission for eBook Conversion Orders
Already placed an order? Use this page to submit your manuscript. This is also the moment your delivery clock officially begins.
1. Find Your Order Number
It’s in your confirmation email — looks like #EBK-2026-XXXX.
2. Upload Your File
Word, PDF, or whichever format your order requires.
3. Your Clock Starts
72-hour delivery counts from this moment, not checkout.
Instructions
- Use this page to submit your manuscript after placing your order.
- Before you upload, have your order number ready. It is in your order confirmation email — it looks like #EBK-2026-XXXX.
- We accept the following file formats:
- Microsoft Word — .doc and .docx
- Adobe PDF — standard, print-ready, or scanned
- Adobe InDesign — .indd and .idml
- Apple Pages — .pages
- Open Office and LibreOffice documents
- HTML files
- ZIP archives containing multiple related files
- If your file is larger than 50MB, contact us first at support@ebookifi.com and we will arrange a transfer method.
Requirement Form
Thanks for your order. Please use the form below to submit your requirement. Make sure you provide the correct email address for delivery purposes.
If you have any trouble uploading your files, please email the manuscript directly to support@ebookifi.com.
You need to login before using the requirement form.
🔒 Files are transferred securely and only accessible to your assigned specialist.
What Happens After You Upload
- We receive your file and review it — usually within 2 hours during business hours.
- Your 72-hour delivery clock starts from this point.
- If we have any questions about your file before starting work, we will email you. Otherwise, you will hear from us when your converted files are ready.
Upload — Frequently Asked Questions
Check the confirmation email sent to the address used at checkout — your order number is included there, in the format #EBK-2026-XXXX. Can’t find it? Use our order tracking page to look it up with just your email, or contact us directly.
Contact us first at support@ebookifi.com and we’ll arrange a transfer method — common for heavily illustrated manuscripts, scanned books, or InDesign projects with embedded images.
Yes — a ZIP archive is the easiest way to send a manuscript plus a separate cover image, style guide, or reference material in one submission. Or contact us if you need to send files separately.
No. If your manuscript was already collected during checkout, this page isn’t needed. This page exists for the standard flow, where manuscript upload happens as a separate step after your order is placed.
You’ll receive a confirmation email immediately after a successful upload, and your order status will update to “Manuscript Received” — visible any time on our order tracking page.